Location: Mecklenburg County
Responsible for providing oversight of clinical consultation regarding service delivery to identified clients with potential behavioral health, intellectual/developmental disability, substance abuse, or violence and trauma exposures within the County.
• Supervises staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and, making hiring, termination, and disciplinary recommendations
• Provides oversight and directs the implementation of internal operations, which may include planning for, coordinating, and evaluating clinical programs, projects, processes, procedures, systems, standards, and/or service offerings; ensures compliance with Federal, State, and local laws, regulations, codes, and/or standards; ensures adherence to professional standards and codes of ethics; coordinates activities among multiple customers or service areas.
• Reviews complex cases to advise staff on clinical risk management issues and potential liability. Reviews generic policies to minimize clinical risk posed to consumers.
• Assists consumers, professionals, and internal/external stakeholders with requests for information on clinical issues.
• Guides and participates in the development and delivery of clinical training modules for internal/external stakeholders by serving as a subject matter expert.
• Formulates plans and activities to comply with applicable Federal and State guidelines and assist partner agencies/departments with development of services for under-served communities.
• Represents the functional area countywide and chairs applicable committees. May serve as liaison to external agencies, the media and the general public to enhance mental health awareness.
• Reviews and updates clinical guidelines based on best practices and/or other related research.
Experience: Five years’ post-doctoral experience working in the behavioral or mental health field, including two years of supervisory experience.
Education: Ph.D. or Psy.D. in Clinical Psychology
Equivalent Experience for Education Accepted? No
Licenses and Certifications: Licensed as a Psychologist in NC or eligible to obtain licensure within 6 months of hire, if licensed in another state. Must possess a valid NC or SC driver’s license. Must be able to obtain and maintain a County Operator Permit.
KNOWLEDGE, SKILLS, AND ABILITIES:
• Supervisory principles;
• Applicable Federal, State, and local laws, rules, and regulations;
• DSM-V and differential diagnosis including trauma, posttraumatic stress disorder, and acute trauma interventions
• Managed care principles and practices;
• Psychological evaluation principles and practices;
• Quality improvement principles and methodologies;
• Clinical best practices for all major MH/IDD/SA disability groups across ages.
• Monitoring and evaluating subordinates;
• Delegating and prioritizing work;
• Using a computer and related software applications;
• Providing customer service;
• Speaking in public;
• Giving presentations;
• Making program decisions based on financial considerations;
• Solving problems;
• Managing legal and regulatory changes;
• Mediating conflict;
• Conducting negotiations;
• Developing and implementing clinical plans and programs;
• Developing, implementing, and applying policies and procedures.
• Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units or organizations to help achieve business goals.
• Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Coaching – Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.