Company Name:

The Joint Commission

Location:

Oakbrook Terrace, Illinois

Approximate Salary:

Not Specified

Job Category:

Behavioral Medicine

Work Setting:

Business/Industry

Position Type:

Full Time

Required Experience:

5 - 10 years

Required Education:

Master's Degree

Posted

March 4, 2019

AD Business Development - Behavioral Health

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GENERAL SUMMARY

Assist the Executive Director in managing the strategic development, growth and retention, and day-to-day operations of the activities related to the assigned sales team for accreditation and/or certification programs. Responsible for sales and account management within an assigned territory and for a specified Customer List. Manage assigned staff Business Development Specialists and Business Development Managers that serve as key contacts for organizations and programs eligible for accreditation and/or certification. Identify and assist new and existing customers in the decision process to pursue accreditation or certification. Serve as the lead business manager and administrator for the Department’s contact management/customer relationship management database as assigned.


  1. PRINCIPAL DUTIES AND RESPONSIBILITIES

    1. Focus sales efforts on Health Systems by pro-actively identifying potential targets, conducting business research, meaningfully engaging key leadership contacts in the sales process
    2. Actively contributes to the successful achievement of SBU performance objectives through effective SBU team involvement and proactive communication and collaboration
    3. Manage assigned Business Development Specialists and Business Development Managers. Set performance expectations and monitor performance against established goals
    4. Initiates contact and follow-up with organizations not yet accredited by the Joint Commission
    5. Responds to organizations and consultant inquiries about Joint Commission accreditation or certification
    6. Maintains/manages assigned leads and prospects within the Department’s contact management/sales database. Ability to develop, analyze and respond to data reports within the contact management/sales database
    7. Identify opportunities, write proposals, coordinate, prepare and deliver Webinars, Workshops, National and State presentations and events
    8. Arranges, plans, and conducts external customer development meetings
    9. Collaboratively works with other Joint Commission departments and staff to respond to customer inquiries and needs
    10. Represents, within the Joint Commission, the views of the field segments that make up the assigned accreditation or certification programs
    11. Promotes accreditation or certification and serve as program representative at conventions, national meetings, and other external activities

PRINCIPAL DUTIES AND RESPONSIBILITIES (continued)

  1. Collects input and identify trends from the field segments that relate to the assigned accreditation or certification programs
  2. Participates in the identification, design, and development of Joint Commission products and services
  3. Leads and/or participates in Strategic Business Unit and other internal work groups as assigned
  4. Participates in the development and testing of accreditation and certification products, including education programs, publications, consultation, standards and survey process development, and any other products that support the accreditation and certification programs
  5. Works cooperatively with state and federal relations staff to maintain existing deemed status relationships and pursue new deeming relationships
  6. Work collaboratively with payer relations staff to develop, sustain and further relationships with targeted payers
  7. Other responsibilities as assigned


SPECIAL SKILLS AND ABILITIES REQUIRED

  1. Excellent oral and written communication skills necessary to produce proposals, reports, and presentations
  2. Effective public speaking skills
  3. Able to organize and respond to complex information
  4. Self-starter, comfortable in a deadline-oriented environment


KNOWLEDGE AND EXPERIENCE REQUIRED

  1. Master degree or equivalent experience
  2. At least seven years of progressive experience in a health care setting, including two years in the program represented
  3. Familiarity with the field segments addressed by the program(s)
  4. At least 5 years proven track record in sales, business development and/or customer relations/account management

Company Name:

The Joint Commission

Location:

Oakbrook Terrace, Illinois

Approximate Salary:

Not Specified

Job Category:

Behavioral Medicine

Work Setting:

Business/Industry

Position Type:

Full Time

Required Experience:

5 - 10 years

Required Education:

Master's Degree

Posted

March 4, 2019

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